Product Support - VoiceFull-time
Product Support Associate - Voice
Be the first point of contact for small business owners using our web hosting, domain and website products by phone and email.
View roleWelcome to the Newfold Digital Hiring Hub
Complete assessments and prepare for success through our hiring portal.
2Open roles
5Online assessments
7Clear hiring steps
Remote-friendly roles Paid training Track your progress online
About Newfold Digital
Powering the online presence of small businesses
Our mission. Our mission is to help small and medium businesses succeed online by giving them the tools, technology and expert support to build, grow and secure their digital presence.
Global presence. Our teams span the Americas, Asia-Pacific and Europe, supporting customers around the clock.
Brands and services. We bring together well-known names in web hosting, domains, website building, e-commerce and online marketing.
BluehostHostGatorNetwork SolutionsWeb.comRegister.comDomain.comYoastCrazy Domains
Career growth
Clear paths into Quality Assurance, Training, Team Leadership and advanced technical tiers, supported by coaching and certifications.
Culture and values
We value customer obsession, ownership, inclusion and doing the right thing — every day.
Why Join Us
A workplace built around you
Competitive compensation
Market-competitive pay, performance incentives and night differential where applicable.
Work-life balance
Remote-friendly setups, predictable schedules and paid time off.
Training and development
Paid onboarding, product certifications and continuous coaching.
Career progression
A promote-from-within culture with transparent growth tracks.
Employee-focused culture
Recognition programs, wellness support and employee resource groups.
Health and benefits
Comprehensive health coverage for you and your dependents.
How hiring works
Get started- 1Registration Complete (upcoming)
- 2Assessment Complete (upcoming)
- 3Initial Screening (upcoming)
- 4Mock Call / Mock Chat (upcoming)
- 5Interview (upcoming)
- 6Final Evaluation (upcoming)
- 7Job Offer (upcoming)
Sign up, complete the online assessments, then move through screening, a mock call or chat, an interview and final evaluation. You'll see every step on your dashboard and get an email whenever your status changes.
Open roles
View all rolesProduct Support - ChatFull-time
Product Support Associate - Chat
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